Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Times We offer the following shipping options at checkout:
- Standard Shipping (5–7 business days)
- Expedited Shipping (2–3 business days)
- Overnight Shipping (1 business day, where available)
Shipping rates are calculated at checkout based on your order weight and destination.
Free Shipping We offer free standard shipping on orders over $[50].
Domestic Shipping We currently ship to all 50 U.S. states.
International Shipping We ship to select international destinations. International orders may be subject to customs duties, taxes, and fees upon arrival, which are the responsibility of the customer.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [your email] within 7 days of the expected delivery date so we can make it right.
Contact Us For shipping inquiries, reach us at [hello@purethreadpro.com] or through our contact page.